Data Protection Declaration

Welcome to our website! We place greatest value on protecting your data and safeguarding your privacy. In the following, we would like to outline which data we process when and to what purpose and on what legal basis. In this presentation we will explain how our offered services operate and how we guarantee the protection of your personal data.

According to Article 4, No. 1 of the General Data Protection Regulation (GDPR), personal data entails all information referring to an identified or identifiable natural person. A natural person is considered as identifiable if he/she can be directly or indirectly identified. Additional information on this subject is available, for example, in Article 4, No. 1 of the GDPR.

This Data Protection Declaration can be accessed at any time at https://www.einkaufserlebnis-trier.de/en/data-protection-declaration, saved, and printed.


1. Controller

Controller according to Article 4, No. 7 of the GDPR for processing personal data is

click around GmbH
Konstantinstraße 10
54290 Trier

Telephone: +49 651 97 90 70
Telefax: +49 651 97 90 720
email: info@einkaufen-trier.de

Authorized chief executives: Ruth Holzemer, Andreas Holzemer


2. Contact Partner for Data Protection

For questions on the processing of your personal data as well as your rights concerning data protection, please contact

click around GmbH
Konstantinstraße 10
54290 Trier

Telephone: +49 651 97 90 70
Telefax: +49 651 97 90 720
email: datenschutz@einkaufen-trier.de

Data protection officer: Ralf Winkens


3. Log Files

Every time you open our website, we gather automatized data and information from your device system and store it in so-called server log files. These data represent information which refers to an identified or identifiable natural person (here the website user). The data are automatically transmitted by your respective browser when you visit our website. The following is a list of information items retrieved:

  • The time you select our website (request to the server of the host provider),
  • The address of the web page from which you visited our web page,
  • Your operating system,
  • Type and version of your browser,
  • IP address of your computer.

This processing is done to make our website available to your device and enables us to correctly display our website on your device or in your browser. Furthermore, the data serve to optimize our website and to guarantee the security of our systems. An evaluation of these data for marketing purposes does not occur.

The legal basis for this processing is point (f) of Article 6(1) of the GDPR. We have a legitimate interest in presenting you with an optimally rendered website in your browser and enabling communication between our server and your end device. Processing your IP address is especially necessary for this communication.

We store the data for 7 days.

The recipient of the data is our server host, which operates within the framework of the Commissioned Data Processing Contract.


4. Cookies

Our website uses cookies. Cookies are small text files that are stored on users’ computers to, for example, make it more comfortable to use a website or to recognize the users’ devices and store settings or the like. Entries and settings on a website can be stored in cookies, so that you do not need to renew or reenter these every time you open the website. Cookies contain a so-called cookie ID through which your device on which the cookie is stored can be identified.

Only technically necessary session cookies are used on our website.

Cookies are placed on websites to simplify their use and to enable certain functions for users. The legal basis for this is point (f) of Article 6(1) of the GDPR.

Session cookies are deleted following the end of the browser session, that is, after your browser has been closed.

You can limit how cookies are set in your browser’s settings or completely prevent them. You can also activate that cookies are automatically deleted when you close your browser window.

How you can delete cookies in the most common browsers and alter the cookie settings, among other things, is given in the following:

Google Chrome: website

Mozilla Firefox: website

Microsoft Edge: website

Apple Safari: website


5. Newsletter from EinkaufsErlebnis Trier

You have the opportunity on our website to subscribe to our newsletter.

When you register for our newsletter, you must provide the following information (mandatory data):

  • Form of address
  • Last name
  • email address

You can furthermore voluntarily add data (voluntary data):

  • Title

The closed-loop authentication (double opt-in) provides for the following: When you have registered to receive the newsletter, you then automatically receive an email with a confirmation or an activation link which you also confirm or activate. In that way, we ensure that the email address entered on our website really belongs to you. If you do not use the confirmation or activation link, the corresponding email address will receive no further emails from us.

We collect and process the email address to allow us to be able to deliver the newsletter. The legal basis for this data processing is your consent according to point (a) of Article 6(1) of the GDPR.

Collecting and processing additional personal data as a part of the registration procedure is to prevent misuse of our newsletter or the email address used. Moreover, the processing described above serves us to prove your permission granted to us.

The legal basis for this processing is our legitimate interest according to point (f) of Article 6(1) of the GDPR. We have a legitimate interest in preventing misuse of our order form or to prove misuse. Furthermore, we have a legitimate interest in protocolling the permission and/or acknowledgement of the data protection notice.

You can withdraw your consent to this use of your email address with effect for the future at any time by sending a message to the above-named contact address. Upon receipt of your withdrawal, we will immediately discontinue the use of your email address for newsletter delivery.


6. Contact Support

We offer you the possibility of contacting us by post, by telephone, by fax, or by email.

If you contact us by post, we can expressly process your address data (for example, last name, first name, street, city, postal code), date and time of the incoming mail as well as those data contained in your letter.

If you contact us by telephone, we can expressly process your telephone number as well as, if necessary during the conversation, ask for your name, your email address, time of the call, and details concerning the reason for your call.

If you contact us by fax, we can expressly process the fax number and the source identifier as well as the data contained in the fax.

If you contact us by email, we can expressly process the email address, time of the email as well as the data contained in the message (possibly also in attachments).

Alternatively, there is a contact form on our website which you can use to contact us electronically. When you contact us via this contact form, we process the following data entered into the input fields:

  • First name (mandatory)
  • Last name (mandatory)
  • email address (mandatory)
  • Special wishes and remarks (mandatory)

You can also add further data voluntarily.

Additionally, the following data are stored when you submit your message:

  • Date and time of the submission

Processing personal data as a part of contact requests is to process the contact request and to be able to answer the inquirer’s concern.

The other personal data processed during the submission (date and time of submission) serve to prevent misuse of our contact form.

The legal basis for the processing described here is point (f) of Article 6(1) of the GDPR.

The data will be erased when the processing of the respective request has ended. Processing is ended when it can be determined that the matter in question has been resolved conclusively, provided no legal obligations to preserve records prevent the process ending.


7. Matomo

We use the web analysis software Matomo on our website.

Matomo uses so-called “cookies,” text files which are stored on your device and which permit an analysis of your use of the websites you visit.

Using Matomo, we process the following types of data:

  • Online labeling (including cookie identifiers)
  • IP-address
  • Device identifiers

We use Matomo only with activated IP anonymization (“anonymize IP”). Through this principle, we shorten your IP address. We include Matomo because we wish to analyze user behavior on our website and to be able to react appropriately on this use. In that manner we can continually improve our offer.

The legal basis for the processing of personal data described here is point (f) of Article 6(1) of the GDPR. Our necessary legitimate interest lies in the great advantage of having the functions for our offer as described above. The statistical evaluation of user behavior enables us to react in particular in our own interests and to optimize our offer.

The processed information will be stored for 36 months and deleted automatically after the expiry of the storage term.


8. JavaScript jQuery Library

This website uses JavaScript jQuery Library, provided by the third-party provider OpenJS Foundation, 1 Letterman Drive, Building D, Suite D4700, San Francisco, CA 94129 (USA).

However, there is no data transfer to OpenJS Foundation because jQuery is saved on our own servers.


9. External Links

The website contains so-called “external links” to other websites.

If you use these external links, we request you be aware that this data protection declaration does not apply to these links. We have no influence on the observance of data protection by the providers of the linked sites. Therefore, please inform yourself about the data protection declarations on the internet pages of the other providers.


10. Links on External Social Media Platforms

We use links to Instagram, Facebook, YouTube, and Twitter on our website. A click on the relevant icon will forward you to the associated page.

If you use these external links, we request you be aware that this data protection declaration does not apply to these links. We have no influence on the observance of data protection by the providers of the linked sites. Therefore, please inform yourself about the data protection declarations on the internet pages of the other providers.


11. Your Rights

a) You have the following rights with respect to us regarding your personal data:

  • Right of access,
  • Right to rectification or erasure,
  • Right to restriction of processing,
  • Right to object to processing,
  • Right to data portability.

Moreover, you have the right to lodge a complaint with a data protection supervisory authority concerning our processing of your personal data.

b) The right to withdraw the declaration of consent under data protection law 

You have the right to withdraw your declaration of consent under the data protection law - if such a declaration was given - at any time with effect for the future. Withdrawing the consent does not affect the legality of the processing carried out based on the consent up to the time of the withdrawal.

If you wish to claim your right to withdrawal, an email to datenschutz@einkaufen-trier.de is sufficient.

c) Right to object according to Art. 21 of the GDPR

Provided your personal date was processed based on legitimate interests according to point (f) of Article 6(1) of the GDPR, you have the right, according to Art. 21 of the GDPR, to lodge an objection to the processing of your personal data with effect for the future, if reasons exist resulting from your special situation or if the objection is directed against direct advertising. In the latter case, you have a general right to object, which we will implement without specifying a particular situation.

If you wish to claim your right to object, an email to datenschutz@einkaufen-trier.de is sufficient.


12. Automated Decision-making and Profiling

According to Art. 22(1 & 4) of the GDPR, automated decision-making, including profiling, does not take place.


Gender Reference

So that this Data Protection Declaration is easier to read, we have refrained from using pronoun forms designating preferred gender. All personal pronoun forms apply to all genders.


As of: June 12, 2023